Why physical and digital accessibility belong together
Tactile is built on the idea that accessibility is broader than any single checklist.
People experience barriers in websites, documents, and multi-step journeys, and they also need usable orientation tools in physical spaces.
We help clients understand those barriers and remove them with practical, workable solutions.
A blind perspective, applied professionally
Julius brings more than testing skills. His blindness gives Tactile a real-world perspective on how accessibility issues affect navigation, screen reader use, and everyday digital experiences.
That helps us produce findings that are practical, grounded, and harder to ignore.
Design, development, and accessibility
Alongside accessibility expertise, Bryn brings senior full stack web development, UI design, and graphic design skills.
That means we understand both the user experience and the implementation side, so our advice is grounded in how teams actually build and maintain products.
What clients get
Clients get accessibility advice that is practical, credible, and easier to act on.
The goal is not just to identify failures. It is to help improve the experience for blind and low vision users in a way that fits the realities of the project, while also making the result more usable for other people who benefit from clearer, simpler interaction.
Helping organisations create more usable orientation
Together, Bryn and Julius combine thoughtful design with lived experience to help organisations create tactile maps and digital experiences that are easier to understand and more welcoming for everyone who visits.
Julius Charles Serrano
Julius' interest in accessibility comes from lived experience. After losing his sight in his teens, he developed a first-hand understanding of how much the world depends on visual information and how often that creates barriers in both physical and digital spaces. Over time, that experience became a career focused on helping organisations make their places, websites, and digital services easier to understand and use. He also speaks to people about tackling adversity and what it means to keep moving forward when things are difficult. What interests Julius most is not accessibility as a checklist, but the real experience of moving through unfamiliar environments and digital journeys. How do people arrive, orient themselves, navigate, and build confidence? Those questions are where every Tactile project begins.
Bryn Heveldt
Bryn has been designing and building things for most of his life. After studying design, he began his career as a designer and developer in 1998, combining creativity with technology to solve practical problems. Whether developing websites, designing products, working with modern manufacturing techniques like 3D printing, or shaping digital experiences, he has always been drawn to turning ideas into things people can use. That same approach led to Racing Sparrow, where Bryn designs accessible, affordable radio-controlled yachts that are now built by hobbyists around the world. The project reflects something that has shaped much of his work: good design does not need to be complicated. It should solve real problems, be enjoyable to use, and continue improving over time through feedback and experience. At Tactile, Bryn brings together design, engineering, front-end development, and digital technology to help create both tactile orientation maps and accessible digital experiences that are practical, durable, and carefully considered. His role is to turn ideas into physical and digital products that help people better understand the spaces and systems around them.
Tactile